TOP QUESTIONS

  • How do I modify my subscription?

    The easiest way to change your subscription is by logging into your account HERE. Once you are in your account, click "Manage Subscription".

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    After that, you will see your subscription information. There, you will have the option to either edit your existing subscription items, swap them, or cancel them. Note: By 'canceling' an item, it will not cancel your entire subscription but simply remove that item from it.  

     

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    By clicking edit, you can manage your next shipment date, change the products in your order, change your delivery schedule, and edit payment information. 

    If you'd like to change the frequency of your subscription order, click schedule on the left hand side under your name, then you will see all your items listed.

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    You can change the frequency by clicking edit next to the item and then "change delivery schedule". You will be able to choose to ship every 15, 30, or 60 days. You can also skip shipment dates here if you wish. 

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    If you are having trouble logging into your account or are having any other technical issues, call us at 1-888-665-0311 or email us at help@goodgrains.com. We're happy to assist.

     

  • How do I Buy or Subscribe?

    BUY (One Time Purchase) — Buy from our online Shop

    SUBSCRIBE and Save 5% — On any products in our Shop, you can choose to subscribe and save 5% and get FREE shipping on orders over $25. 

    START with a Trial Pack!

    • Today - we'll send you a free bag of our featured cereal
    • In 10 days - we'll send you a Sampler Pack of 5 more bags
    • Choose how often - every 2 weeks, month, or every 2 months
    • Modify or cancel at any time (we want to ensure you're completely happy!)
    • Free shipping on orders over $25 (stock your shelves, we're adding coffee now too!)
    • Free fun extras in every package (button, art card, & coloring sheet)

    Looking to buy for a Fund Flakes Group?
    If you're school or group is already registered, just shop like normal. When you are ready to check out, you'll be able to enter the of the group you're supporting. Easy peasy!

    Not sure what Fund Flakes is? Learn more at here. We support schools, sports organizations, youth/community groups, and non-profits through the sale of Good Grains.

  • How do I stop my subscription?

    The easiest way to stop your subscription is by logging into your account HERE. Once you are in your account, click "manage subscriptions". 

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    From there, you can cancel all the items in your subscription. Please note, you must cancel each item individually to stop an entire subscription. 

     

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    If you need any assistance, just let us know.
    Simply call us at 1-888-665-0311 or send and email to help@goodgrains.com and we will assist you.

     

  • Do you offer free shipping?

    Yes! We ship for FREE on all orders over $25. Stock up, subscribe, and save! If an order is below $25, we use carrier-calculated shipping. This means the shipping cost will be determined by how much product you buy and where you are located. 

    Tip: If close to $25, you can add one of our buttons, cards, or an extra bag of cereal to help you get there! 

  • How long will it take for my order to arrive?

    Your order travels at Yeti speed...
    We utilize several major parcel carriers to get your products to you quickly. We typically use USPS 2-day priority shipping or Fed-Ex Ground. Shipping time does vary depending on what day your order is placed and how far it has to travel.

    We do our best to package all orders the same day they come in. However, at this time, we do not ship on weekends. All orders are packaged and shipped from our building in Southern California, so depending on where you live it should take between 1 and 5 business days

     

  • Where do you ship?

    We ship within the 48 contiguous United States
    We ship directly to your house, within the 48 contiguous States. We're working on reaching more locations, so please stay tuned!

    We ship for FREE on orders over $25
    With all orders over $25, we ship directly to your house for free! Keep your pantry stocked without the worry of running out, making a tasty, wholesome breakfast that much easier. 

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PRODUCT QUESTIONS

  • What are your Oatmeal Cooking Instructions?

    Stove Top

    Combine 1/2 cup of oats with 1 cup of milk or water and bring to a boil. Once boiled, cover and let the oatmeal simmer for 2-3 minutes. Voilà!

    Microwave

    Combine 1/2 cup of oats and 1 cup of milk or water and microwave on high for 1 1/2 to 2 minutes. Easy-peasy! 

  • How does Good Grains work?

    Good Grains is the best cereal on the planet! 

    Purchase one-time or subscribe!
    Take a look at our online shopOnce you decide what you want, go ahead and place an order. You can buy just one-time or subscribe to keep it coming! (subscribing will also save you 5%).

    We ship for FREE on orders over $25!
    After you order, we'll ship the package straight to your door. Ordered more than $25? Awesome, shipping is completely free!

    We give back!
    For every item you buy, 5% goes to a non-profit organization of your choice! If you're buying via our Fund Flakes program, we give 50¢ for every bag of cereal (and 5% of any merch) you purchase back to your school, youth group, or organization.

    You can feel good about your choice to shop Good Grains!

  • Do you have gluten-free or vegan cereals?

    Yep! We have three fantastic gluten-free & vegan cereals!
    We proudly sell Love Grown's three gluten-free kids' cereals. Why? Because they're just so darn good. All the Love Grown cereals we carry are made from beans. Yep, beans! We carry the following: 

    • Love Grown Comet Crispies 
    • Love Grown Polar Puffs
    • Love Grown Sea Stars

    Love Grown is made by the same manufacturer as our Good Grains cereal, Organic Milling. That's right here in sunny Southern California! View our Love Grown cereals here. You can buy them as individual boxes, or stock up with a pack! 

     

  • Why buy cereal online?

    Online is awesome!
    We make your life easier by shipping directly to you, saving you that trip to the store. We've crafted products with nothing artificial, giving you something you'll love and feel good about feeding your family. Don't forget, we give back to our local and global communities on every order, making the world just that much healthier and happier.

    Never run out.
    A Good Grains subscription allows you to stock your shelves with orders arriving at your chosen frequency, so you never have to worry about running out. 

    Feel good about giving back!
    It's such a great feeling when that package of tasty, wholesome cereal arrives at your door and you know that your purchase gave back! 

    5% off all orders when you subscribe.
    When you subscribe, you automatically save 5% on every order. Thats pretty cool! So you see, there are a lot of great reasons to buy cereal online!

    Click here to read why some of our customers love buying cereal online. 

     

     

     

     

  • What is SureStart?

    Balance in every bowl.
    SureStart cereal is made to help stabilize blood sugar levels and support healthy weight management. It's a high-fiber, high-protein, low-sugar cereal, with no artificial ingredients, that tastes great, too! We created SureStart with the diabetic and pre-diabetic community in mind. When compared to cereals on the market recommended as "good for a diabetic diet and/or for weight management", SureStart has, on average, 220% more protein, 70% less sugar, 52% lower carbohydrates, 17% less sodium, 9% fewer calories, 5% lower fat, and equivalent total fiber, per 60g serving. See the research here

    SureStart is currently available in three flavors, Original, Maple Pecan, and Vanilla Almond. You can learn more about SureStart here, and you can purchase it through Good Grains here.   

  • How healthy is your cereal?

    Good Grains v. the other guys
    We are always working to make our cereal the best it can be. This means creating tasty, wholesome cereal that you can feel good about eating. We're proud to say that our cereal accounts for real serving sizes. A real serving size means the nutritional information you see on the bag is actually what you pour in the bowl. All of our cereals contain absolutely nothing artificial and have up to 45% less sugar than the other guys. We also worked hard to make our cereals higher in fiber and protein

    Have you tried SureStart? Designed to help stabilize blood sugar and support weight management, SureStart is high-protein, high-fiber, low-sugar, and a great start to your day! 

     

     

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ORDER/SUBSCRIPTION QUESTIONS

  • Do I have to subscribe to order?

    Nope! It's up to you. 
    We welcome one-time orders! 

    However, the best way to ensure your shelves remain stocked is to subscribe! All subscribers save 5% every time they order. Remember, you can set your subscription to send on your schedule, at your preferred frequency. You can also cancel your subscription at any time, so why not try it? 

  • How do I know my group is getting the credit?

    Just enter your group name at checkout!
    To ensure your group receives earnings, make sure to enter your group's name during the checkout process. We then track everything for you! If we aren't totally clear on which group you're supporting, we will reach out and ask. 

    If you have any questions, please don't hesitate to give us a call at 888.665.0311

     

     

GIVE BACK QUESTIONS

  • Who do you give back to?

    A core part of the Good Grains mission is to support to our local community. We do that by giving back 5% on every order through goodgrains.com. Plus, we give more to schools and youth groups through our Fund Flakes program! You can learn more about that here

    When you make a purchase on our site, you have the option to choose a group or non-profit to send the 5%. You will be prompted to type the name of the group you'd like to give to before you complete the check out process. Please be as specific as possible so we can easily direct the funds.  

    Please note: We do not give to for-profit businesses, individuals, political organizations, or any groups outside of the United States. 

  • How do you give back?

    Every order gives back.
    Good Grains' mission is to bring health and happiness to our communities and beyond. This mission is the reason we give back to local and national groups and causes on every item we sell.

    Here's how.
    We give 5% back on every single item we sell, whether it's a one-time purchase or a subscription. When you check out, you can pick a cause for the money to go toward. If you don't want to choose, we'll give back to our featured cause of the month. 

    Fund Flakes
    Fund Flakes is a fundraising program offered through Good Grains. With Fund Flakes, groups earn 50% up front through a wholesale model, and then 50¢ on online cereal reorders all year long. Examples of Fund Flakes groups include schools and PTAs, sports organizations, youth/church/community groups, and nonprofits. Learn more about it here

     

     

  • How often do you give?

    We give on every single item, paid out every month.
    You heard correctly. With Good Grains, we give 5% for every item purchased to non-profits that align with our mission - bringing health and happiness to our communities and beyond. For purchases through our Fund Flakes program, we give 50¢ back to your school or group for every bag of cereal purchased. 

  • What kinds of groups can join Fund Flakes?

    Fund Flakes was built for groups that align with our mission — bringing health and happiness to our communities and beyond. This can include: 

    • Schools
      • PTA and PTO
      • Ed Foundations
      • Boosters
    • Youth, church, and community groups
    • Sports teams and leagues
    • Non-profits

    Learn more and register to start here!

  • How does Fund Flakes work?

    Earn 50% up front selling healthier products, then earn more on online reorders. Meet the best fundraiser of all time.

    Fund Flakes is a fundraising program offered by Good Grains. With Fund Flakes, you can earn 50% up front and raise thousands or even tens of thousands of dollars. Plus, you can earn 50¢ on online cereal reorders (5% on other items) all year long. It just keeps working. On top of that, you'll be selling tasty, wholesome products people love. It's a win-win-win.

    We just call it the best fundraiser of all time. Learn all about how the program works here. 

    Have any questions? We would love to hear from you.
    Call us at (888)-665-0311 or email us at help@goodgrains.com.

     

TRIAL PACK QUESTIONS

  • How does your (Almost) Free Trial Pack work?

    Ready to try the best cereal on the planet? You just pay $3 for shipping and we will send you a bag of Good Grains cereal along with some extra fun freebies!

    From there, you will be enrolled in the cereal subscription. Being a subscriber means you'll save 5% on every order with us and get Free Shipping on all orders over $25.

    Your first full order of cereal will ship 10 days after you receive the trial pack. This is so you can try our other cereals to see which are your favorite. You can optionally login to your account, email, or call us to customize this Sampler Pack.

    You can modify or cancel your subscription at anytime.

    Head to our Try It! page to sign up.